Shipping & Delivery

  1. Delivery in South Africa
  2. International Delivery
  3. Southern Africa Delivery

Delivery in South Africa

We offer risk-free delivery to your door.

We always take responsibility up to the point of delivery, i.e. if your parcel goes missing or the contents are damaged, we will replace the affected items at no cost to you. Your order will be shipped to you fully insured.

We offer a standard delivery rate off R55, courier to door delivery to major cities and registered mail to outlying areas.

We offer free delivery for orders over R650.

We aim to process and ship all orders in 1-5 working days.

Delivery Information

  1. Please ensure that you provide an address where you, or someone you trust, will be available to sign for receipt during business hours.
  2. Orders are shipped within 1-5 day working days, subject to stock availability.
  3. We will send you an email when your order is shipped.
  4. We reserve the right to charge a 5% handling fee plus delivery should the address provided be incorrect.
  5. If we have to reattempt your delivery more than twice, we may charge you a handling fee of 5% plus delivery.
  6. We unfortunately cannot make changes to your delivery address once your order has been shipped. Thereafter should you wish to change the address an additional delivery charge will be incurred.

 

International Delivery

International airmail with tracking, 10-14 working days for R120.

 

Southern Africa Delivery

International airmail with tracking, 10-14 working days for R80 to the following countries: Angola, Botswana, Burundi, Comoros, Congo (DRC), Congo (Peoples Rep), Gabon, Kenya, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Reunion,Rwanda, Seychelles, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe. 

 

If you have any questions, please email info@elega.co.za

We are always here to help.

Enjoy shopping with us!

Elegant Jewellery - Beautiful Memories - Timeless Experiences - Eternal love
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